When I asked for a rollaway bed for the kids I was told they didn't have any.

Upon arrival, the front desk staff greeted us by saying 'next in line,' then advised me the 6 person (4 adults + 2 small children) room I reserved over the phone was not available even though I had a confirmation number. We drove for 12 hours from Monterey Ca to see our granddaughter for first birthday. My next visit I think I will return to the Radison in Yuma. The second floor only had a bevarage vending machine & it was 75% empty, not even water. Actually, only 1 floor had a vending machine, selection good. They advertised 2 different floors with ice & vending machines.

The water was clear & didn't wreak of chloride.Īs, for room accommodations, would have loved a mini frig for the room. I TRULY ENJOYED the lazy river, plenty of lounge chairs.however, limited umbrellas. The pool on the other hand was the great draw for me. They list that they offer pool service, that was not true, not a soul worked the pool. The options not including the 'to order entree' were limited & lack assortment and imagination & freshness. I did the $29.99 Brunch at Ironwood restaurant that was the most disappointing especially since they were a highly rate restaurant. My first stay was 5 months ago & loved it! However, customer service lacked.

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